Monday, December 1, 2014

Onstar App

Like many GM owners, I subscribe to Onstar; it provides a bit of comfort for this solo traveler. Awhile back I downloaded the Onstar App for my iPhone; it allows me to lock/unlock the truck with the phone; very handy to lock the keys in the truck when I'm out running or hiking somewhere. However, I learned an important lesson upon returning from my 6 day Thanksgiving vacation - the Onstar App stops working if the vehicle has not been started for 5 days - who knew!

When I returned from my recent travels, I tried using the App to unlock my truck (for safety, I'd locked my truck and Airstream keys in the truck while I was gone); however, I received a message the App was not working. When I called Onstar, I learned the App is automatically disconnected after 5 days of not running the truck; had to call roadside assistance (Onstar paid for it) to unlock my truck. Not a big deal but thought I'd share this important lesson in case anyone else uses Onstar.

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